NiteMare's Paradise

Name:
Location: Arizona

Wednesday, August 25, 2004

Umm... little problem...

So some idiota comes into my home the other day to check for some error on my speed for my downloads. Keep in mind, my friends have been downloading this file in less than 20 minutes. I try to download it and I am told it will take 8 FREAKING HOURS! Hmm... Well I try on another PC in my house to see if it might be an error or a limited factor on my PC. Nope. No luck on PC2. Hmm... Clean boot? Ok, still getting 20 kb per second.

Call customer service. "Hey, here is the sitrep.", I say.
"Great, let's check stuff here" says the phone rep.
"Wow, everything looks ok here" he says "but let's have you d/l from 3 different sites to see if it is geographical or if it is a regional thing."
"Good idea! Ok, one local d/l, one international, and one east coast." I say.
"What are we getting locally?"
"20 kb"
"Ok, cancel that. Reboot clean and start international"
5 minutes later...
"Speed?"
"20 kb"
"Not really what we were looking for huh?"
"Um no"
"Ok, cancel that. Reboot clean and start east coast."
"Roger that"
5 minutes later...
"Speed, or do I want to ask?"
"Don't ask!"
"Dang, well I will send someone out tomorrow."
"Thanks. Will you advise the sitrep?"
"Sure, wouldn't want them to repeat what we did."

Next morning.
"Hey, honey, the tech is here and he can't find anything wrong." said my wife.
"Ok, does he know what the problem was?" I ask.
"Well he said that we were having problems downloading but didn't see a problem."
"Hmm... Not exactly, but I am on my way home anyway."

15 minutes later:
"So sir, what seems to be the problem?" he asks.
"Well when I d/l from any website I get 20 kb per second."
"Well it is the server that you are downloading from fault. We can't control that."
"So if I understand you correctly, you are saying that it is the server that is restricting me?"
"Yes sir, let me show you how quickly you are d/l'ing."
"Ok (genius) show me."
He proceeds to download a 100 kb file in about 3 seconds. WOW! That is freaking amazing. Oh wait no, it isn't.

Can I just say I love TECH FREAKING NOLOGY!